Faq

CAN OPEN AN ACCOUNT?

YES, PLEASE GET IN TOUCH AND WE WILL SEND AN APPLICATION FORM. ONCE APPROVED WE WILL SET YOUR CREDIT LIMIT, PAYMENT AND DELIVERY TERMS. IT USUALLY TAKES 3-5 WORKING DAYS TO OPEN AN ACCOUNT.

WILL YOU DO CREDIT AND REFERENCES CHECK IN ORDER TO OPPEN AN ACCOUNT?
YES, WE WILL REQUIRE AT LEAST 2 REFERENCES IN ORDER TO OPPEN AN ACCOUNT AS WELL AS CONFIRMATION OF CURRENT BUSINESS ADDRESS. IN SOME CASE WE WILL RUN A COMPANY CREDIT CHECK.
HOW DO I KNOW WICH CUP SIZE WILL FIT MY MACHINE?
MOST POPULAR SIZE IS 73MM CUP WILL FIT ALLMOS ALL MACHINES: EUROCUP, KLIX, DARENTH, FLAVORPAC, REFRESH 700/1400, E.T..
 
MOST OF KENCO MACHINES USING 76MM CUP.

IF NOT SURE LET US KNOW AT krolsuk@gmail.com MAKE AND MODEL OF YOUR MACHINE AND WILL BE MORE THAT HAPPY TO HELP.
CAN I TRACK MY ORDER?
Yes, Once Your Order Has Been Dispatched Your Package Tracking Number Will Be Sent Through Email.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARIVE?
All Orders Placed before 12pm will be dispatched same day. All orders received after 12pm will be dispatched following day.
DO YOU DO FREE DELIVERY?
YES, ALL ORDERS OVER £50 DELIVERED FREE OF CHARGE.
WHAT IS YOUR REFUND POLICY?
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we canít offer you a refund or exchange. 
MORE INFORMATION CAN BE FOUND IN OUR "RETURNS" POLICY BELOW.